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• Most of the broadband ISP offer their own free anti-virus, anti-spyware and internet security software. All of these products work well and update regularly. Check with your ISP if they offer free software
• .Remember to update and run the programmes regularly on a weekly basis

My machine is shutting down or freezing when running programmes

• A computer, like any other electrical device, generates static and attracts dust.
• After a while it is common for the heat-sink on the processor to become blocked with dust.

• Start up your machine and enter the setup menu - usually the F2 or DEL key.
• Look for the hardware monitoring utility and check the temperature of the CPU.
• If it is high - anything above mid 50's then you need to open the PC. If you don't feel confident get help.
• TURN the PC OFF and DISCONNECT from the MAINS.
• Open the computer and use a soft air-brush or camera cleaning kit to remove the dust.
• Locate the fan on the CPU and examine the heat sink.  If it looks blocked it probably is so remove the fan - usually 4 screws - and clean the heatsink.
• Do not remove the heatsink from the processor.
• Re-fit the fan and try starting the PC again.

 

Remember to back-up your files regularly

 

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